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Frequently Asked Questions

Find what you need in our searchable FAQ.

How can I use my laptop to print from the library printers?  

169 views   |   Last updated on Aug 23, 2019   

To use your own computer to print from the library printers, you will need to download and install current print drivers-- these can be found on MyMeredith.

Another option, which doesn't require printer drivers but offers more limited printing options, is mobile printing.   

If you encounter issues with installing the printer drivers, or with printing after they are installed, contact Technology Services for assistance.

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How do I access library resources from off campus?

134 views   |   Last updated on Jan 08, 2019   

When trying to access a library resource from off campus, you will see a screen with a link that says “Login with MyMeredith ID.” Click on this link, and on the following page, enter the username and password that you use for Brightspace, WebAdvisor, and other Meredith sites  (only enter your username, not your entire email address).  After you have done this, you should be able to access library resources for the rest of your browsing session. 
 
 
If you are following these steps, and are still encountering difficulty with off-campus access to any resources, please contact us!
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How long can I check out items that are on reserve?

115 views   |   Last updated on Mar 19, 2019    Reserves

It depends on the type of reserve specified by your instructor for the item.  Here are the three possibilities:

  1. Strict reserve: Three hours, and the item cannot leave the library.
  2. 24-Hour reserve: 24 hours, and the item may leave the library.
  3. Three-Day reserve: 3 days, and the item may leave the library; it can be renewed one time.

To find a list of items on reserve for a course or instructor, and the type of reserve for each, please search the library system's reserves module.

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Where can I go to get help with my research?

113 views   |   Last updated on Jan 10, 2019   

Some ways to get research help are:

Please let us know how we can help with your research!

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What are your fines for overdue items?

83 views   |   Last updated on Feb 21, 2019    borrowing

The fine for students is 10 cents per day for most common items like books and CDs.  However, the fines are higher for DVDs ($1/day), items on Reserve, and equipment such as laptops.  See the library's Overdue Fines table for complete details.  Borrowing privileges are suspended for any student with total fines exceeding $10 and are reinstated when fines are paid.  Faculty are not subject to overdue fines except for DVDs to Go ($1/day).  Fines may be paid with cash during the library's operating hours; if you're a student, you may choose to have the fines sent to the Business Office to be added to your bill.
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What library privileges do Friends of the Library have? 

83 views   |   Last updated on Jan 08, 2019   

Friends can get a free library card and borrow up to ten books and other library items at a time.  These items can be checked out for three weeks at a time, with up to two renewals per item.  Friends cannot access the library's research databases, online journals, or e-books from off campus, because the database license agreements only provide access to current Meredith students, faculty, and staff. But they can use these online resources by visiting the library in person.  For more details, see the Friends Services webpage.
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How long can students check out books? 

82 views   |   Last updated on Jan 08, 2019    borrowing

Students can check out books from the General Collection for three weeks.  They can renew their books two times, for an additional six weeks total.  Any students who are writing a thesis paper may check out needed books for an entire semester.  They should speak with a librarian or Circulation staff member in order to obtain these extended borrowing privileges.
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How do I renew my book or other library item? 

78 views   |   Last updated on Jan 14, 2019    borrowing

You can renew your materials online by clicking the My Library Account option on the left side of the library homepage, logging in, and selecting the materials that you want to renew.  You can also renew materials in person at the circulation desk, or by calling the circulation desk (919-760-8532).  Students may renew books two times (for up to six total additional weeks).  DVDs-to-Go may be renewed once, for an additional three days.
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How long does it take to get articles or books through Interlibrary Loan? 

74 views   |   Last updated on Jan 08, 2019    Interlibrary Loan

The average time to receive an article is three days, but allow up to seven days in case we have trouble finding a library with the particular journal or magazine issue that contains your desired article.  The average time to receive a book is seven days due to shipping time, but allow up to 10 days in case we have trouble finding a library that has the book available to loan.  ILL staff will keep you informed via email if a request takes longer than expected to fulfill.  To check on the status of a request, email ill@meredith.edu.
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What hours is the Ask desk (reference desk) open?

69 views   |   Last updated on Jan 08, 2019    hours

During the fall and spring semesters, you can find a research librarian available at the Ask desk (reference desk) during the following hours:

  • Monday-Thursday 9:00 AM - 5:00 PM, 6:00 PM - 10:00 PM
  • Friday 9:00 AM - 5:00 PM
  • Saturday 11:00 AM - 5:00 PM
  • Sunday 1:00 PM - 9:00 PM

Desk hours may be reduced during the summer, holidays, and breaks.  If you need research help, you can contact the research department in a variety of ways listed on the Ask a Librarian webpage.

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Are food and drink allowed in the library?

68 views   |   Last updated on Apr 29, 2019   

Yes, food and drink are allowed in the library. Please be considerate and careful around library materials. Also, please refrain from eating or drinking near computers.

The library has several options for purchasing food:

1. The "Food for Thought" snack bar offers a wide selection of snacks and beverages; its hours are:

  •  Mon-Thu 9-2 / 6-9
  •  Fri 9-2
  •  Sun 1-9

       Food for Thought accepts credit and debit cards, but not cash;  in the future it will accept CamCards as well.

2. Vending machines for snacks and drinks are located near the library entrance. 

3. A Starbucks coffee machine is located near the circulation desk. This machine accepts credit and debit cards, but not cash.

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Where can I find practice tests and prep books for standardized exams? 

67 views   |   Last updated on Jan 08, 2019   

Online practice tests and prep materials are available for many standardized tests through the library's Testing and Education Reference Center database.  There is also a collection of test prep books for the major standardized tests (including the GRE, GMAT, LSAT, MCAT, and PRAXIS) on Reserve behind the circulation desk.  These can be checked out for three days at a time, or you can use the library's KIC scanner to scan sections of the books.  Searching the library's Books and More tool (e.g., for GMAT) will find these books, along with test prep e-books available in the library's e-book databases.
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Where is the Learning Center?

65 views   |   Last updated on Jan 08, 2019   

The Learning Center can be found on the library's lower (basement) level.  Look for the large Learning Center sign.
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Where can I get help with making citations for my sources? 

64 views   |   Last updated on Jan 08, 2019    citations

Check the library's Citation Help guide for links to helpful online resources for most major citation styles, such as the Purdue OWL website.  These can give you examples of how to cite particular types of sources in your citation style.  You can also ask the Reference librarian at the circulation desk for help.  There are citation style manuals available for most major citation styles in the Reference collection on the Main Floor at call number 808.  Many library databases also have Cite tools on each article page that will generate citations in the major styles.
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How long can I check out a DVD? 

63 views   |   Last updated on Jan 08, 2019    borrowing

You can check out videos from the DVDs to Go collection (in the spinner racks near the exit door) for four days, with the option of one renewal for an additional three days.  Videos from the regular DVD collection (on shelving behind the circulation desk) can be checked out for four days by students, and for three weeks by faculty and staff, with an option for one renewal.
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Does the library have copies of the Meredith yearbooks from past years?

62 views   |   Last updated on Jan 08, 2019   

Copies of Meredith's yearbook, the Oak Leaves, are available in the library's Reference section (1910-present) and in the College Archives (1904-present).    The yearbooks are also available online from two sources:  Digital NC and the Internet Archive.  
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What library privileges do alumnae have? 

61 views   |   Last updated on Jan 08, 2019   

Alumnae can get a free library card and borrow up to five books and other library items at a time.  These items can be checked out for three weeks at a time, with up to two renewals per item. 

Alumnae cannot access the library's research databases, online journals, or e-books from off-campus, because the database license agreements only provide access to current Meredith students, faculty, and staff. But they can use these online resources by visiting the library in person.  For more details, see the Alumnae Services webpage.

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I'm not affiliated with Meredith College-- can I still check out books from your library?

60 views   |   Last updated on Jan 08, 2019   

Guests who are not affiliated with Meredith can check out up to 10 library books at a time by joining the Friends of the Library.  Ask for a Friends of the Library card at the library's circulation desk.
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How can I become a Friend of the Library? 

58 views   |   Last updated on Jan 08, 2019   

You can join the Friends of the Library in several ways.  One option is to complete the online membership form, which requires a credit card.  You can also visit the library's Circulation Desk, where you can fill out a form and pay your membership fee with cash or check.  There are several membership categories available, with different fees.  Please visit the About the Friends webpage for further details.
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How can I check if the library has a specific article? 

57 views   |   Last updated on Jan 08, 2019   

The best approach is to search for the article in the OneSearch tab of the library homepage, since OneSearch includes all the library's article holdings.  Type in the first 5-6 words of the article title, put quotation marks at the beginning and end, and press the Search button.  If the library has access to your article, it should show up in the top 10 of your results.  If the article isn't there, you can fill out the Interlibrary Loan request form, and the library will obtain a PDF copy of the article from another library within approximately 3-4 days.
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