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Frequently Asked Questions

Find what you need in our searchable FAQ.

What library privileges do alumnae have? 

775 views   |   Last updated on Aug 13, 2021    alumnae

Alumnae can get a free library card and borrow up to five books and other library items at a time.  These items can be checked out for three weeks at a time, with up to two renewals per item.

Alumnae cannot access the library's research databases, online journals, or e-books from off-campus, because the database license agreements only provide access to current Meredith students, faculty, and staff.  However, alumnae can access the library's databases from public computers in the library building.

For more details, see the Alumnae Services webpage.

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Do I need a Camcard to enter the building?

608 views   |   Last updated on Aug 11, 2021   

Yes, Meredith students, faculty, and staff will need to swipe their Camcards at the library's entrance in order to enter the building.

Guests will need to call from the front door, and a library staff member will let them in. Guests will not be permitted to enter after 9pm on Sun-Thu, for security reasons.  Guests who wish to visit the library will have to comply with all rules, including wearing masks and maintaining appropriate social distancing.

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How long can I check out a laptop computer?

579 views   |   Last updated on Apr 20, 2022    borrowing

In most cases, you can check out a laptop for seven days at the Circulation Desk.  If you need a laptop for longer than seven days, you will need to bring it back on the due date and you can check out a new one at the same time, if one is available.

However, there are special circumstances under which you can check out a laptop for an extended period, as much as a month or even an entire semester.  Contact the library to explain your need for an extended laptop checkout, and we will try to accommodate you.  You can fill out our long-term laptop request form to start the process.

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What hours is the Ask desk (reference desk) open?

558 views   |   Last updated on Aug 02, 2021    hours

During the fall and spring semesters, you can find a research librarian available at the Ask desk (reference desk) during the following hours:

  • Monday-Thursday 9:00 AM - 5:00 PM, 6:00 PM - 9:00 PM
  • Friday 9:00 AM - 5:00 PM
  • Sunday 1:00 PM - 9:00 PM

Desk hours may be reduced during the summer, holidays, and breaks.  If you need research help, you can contact the research department in a variety of ways listed on the Ask a Librarian webpage.

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How can I use the library's study rooms?

489 views   |   Last updated on Aug 13, 2021   

All six study rooms are available for use, including five on the 2nd floor and one on the ground floor.  You may reserve four of the study rooms on our Study Room calendar.  If this is your first time reserving a study room, you will need to create a free account. The two smaller "study nooks" on the 2nd floor are available on a "first-come, first served" basis.

Each room's capacity is limited to the number posted by the door, which is generally either 1 or 2 people.  All study rooms are equipped with air purifier units that continually refresh the air.

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How do I access library resources from off campus?

472 views   |   Last updated on Sep 10, 2021   

When trying to access a library resource from off campus, you will see a screen with a link that says “Login with MyMeredith ID.” Click on this link, and on the following page, enter your Meredith email, and then the password that you use for Brightspace, WebAdvisor, and other Meredith sites.  After you have done this, you should be able to access library resources for the rest of your browsing session. 
If you are following these steps, and are still encountering difficulty with off-campus access to any resources, please contact us!
 
If you are an emeritus faculty member, you will use the Faculty Emeriti login box at the lower right of the initial login screen, rather than the "Login with MyMeredith ID" process described above.  Enter your last name and Meredith ID card number as specified by the instructions.
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What library privileges do Friends of the Library have? 

446 views   |   Last updated on Aug 02, 2021   

Friends can get a library card with their membership dues, and borrow up to ten books and other library items at a time.  These items can be checked out for three weeks at a time, with up to two renewals per item.

Friends cannot access the library's research databases, online journals, or e-books from off campus, because the database license agreements only provide access to current Meredith students, faculty, and staff. However, Friends can access the library's databases from public computers in the library building.

For more details, see the Friends Services webpage.

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How can I use my laptop, tablet, or phone to print on the library printers?  

427 views   |   Last updated on Aug 23, 2021   

For your first time sending a print job from your laptop to the library printers, you will need to install the PaperCut Mobility Print system.  Make sure that you are on-campus and using the Meredith wireless network before getting started.  Visit the Mobility Print website and follow the instructions.  This can also be installed on tablet computers, Chromebooks, and phones.

Another alternative, which doesn't require installation but only offers no-frills printing with limited user options, is WebPrint.  You can upload your document to this website and print it from there.

If you encounter issues with installing Mobility Print, or with printing after installation, contact Technology Services for assistance.  For more about printing on PaperCut, see the Student Printing page or the Employee Printing page on My Meredith.

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How should I return library books, DVDs, or CDs if I am a distance learner?

413 views   |   Last updated on Aug 13, 2021    distance learners

You can mail the items to the library using the US Postal Service; be sure to choose their "Media Mail" rate.  Fill out the Postage Credit Form with the amount you spent on postage, and we will process a credit to your student financial account.  If you live in the Triangle region, you may prefer to return the items to our library building in person.
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How long can students check out books? 

398 views   |   Last updated on Aug 02, 2021    borrowing

Students can check out books from the General Collection for three weeks, with the possibility of two renewals for a total of six additional weeks.  Any students who are writing a thesis paper may check out needed books for an entire semester.  They should speak with a librarian or Circulation staff member in order to obtain these extended borrowing privileges.
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Where are the library’s magazines? 

389 views   |   Last updated on Aug 02, 2021   

Magazines can be found in the Periodicals Room on the library's ground floor (basement level), organized alphabetically by title.  However, the best way to search for magazine articles is by using the library's online resources.  See the Magazines Research Guide for access to popular current and historical magazines, and for links to databases where you can find full-text magazine articles.
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Where is the library’s Reference Collection? 

381 views   |   Last updated on Jul 20, 2020   

Items designated as being located in the Reference Collection are mostly found in the shelving near the back stairwell of the Main Floor of the library.  These books may not be checked out, but can be used in the building.  Reference books are organized by Dewey Decimal call number.  There are also two smaller specialized reference collections that can be found on the Ground Floor (basement level) of the library: the Legal Reference collection and the Music Reference collection.
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How long can I check out items that are on reserve?

377 views   |   Last updated on Jan 08, 2021    Reserves

It depends on the type of reserve specified by your instructor for the item.  Here are the three possibilities:

  1. Strict reserve: Three hours, and the item cannot leave the library.
  2. 24-Hour reserve: 24 hours, and the item may leave the library.
  3. Three-Day reserve: 3 days, and the item may leave the library; it can be renewed one time.

To find a list of items on reserve for a course or instructor, and the type of reserve for each, please search the library system's reserves module.

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How can I place something on reserve for my class?

374 views   |   Last updated on Jan 08, 2021    Reserves

If you are an instructor who wishes to put items on reserve for a course, please complete the Course Reserves Request Form.  Faculty teaching hybrid or fully online courses are encouraged to contact their department's liaison librarian to discuss copyright-friendly alternatives to traditional print reserves.  You may put either library materials or your own personal copies of materials on reserve.  Electronic reserves are not available.
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What are your fines for overdue items?

369 views   |   Last updated on Apr 05, 2022    borrowing

Beginning in April 2022, the library does not charge overdue fines for most materials.  However, there are still overdue fines for items on Reserve and equipment borrowed from Media Services.  Additionally, patrons will be charged replacement costs plus a processing fee for items that are never returned or lost.  See the library's Overdue Fines table for complete details.  

Borrowing privileges are suspended for any student with total fines exceeding $10 and are reinstated when fines are paid.  Faculty are not subject to overdue fines.  Fines may be paid at the main service desk during the library's operating hours.  If you're a student, you may choose to have the fines sent to the Business Office to be added to your bill.

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How long can faculty check out books?

367 views   |   Last updated on Jul 20, 2020    borrowing

Books from the General Collection that are checked out to faculty and staff are due in the first week of the following August.  After 21 days, books may be recalled at the request of another library patron. Faculty may renew books up to two times.
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Where is the library’s reserve collection?

363 views   |   Last updated on Jan 08, 2021    Reserves

Reserves are located behind the Circulation Desk on the main floor of the library.  You can search the library's reserves by instructor name or course number to find reserve materials.  Ask the Circulation staff if you want to borrow an item on reserve.
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How can I access the library’s online encyclopedias and other reference books?

355 views   |   Last updated on Jul 20, 2020   

The library's online reference sources, including Credo Reference and the Gale Virtual Reference Library, can be searched from the Reference Sources guide on the library website.  There is a link to this webpage from the OneSearch tab on the library homepage.
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How long can I check out a DVD? 

344 views   |   Last updated on Apr 20, 2022    borrowing videos

You can check out videos from the DVDs to Go collection (in the spinner racks near the Ask Desk) for one week, with the option of one renewal for an additional week.  Videos from the regular DVD collection (on shelving behind the circulation desk) can also be checked out for one week, with an option for one renewal.

If you are a student in a distance learning program at Meredith, you can fill out our Distance Learner Media Request Form to request up to five DVDs to be sent to you by mail.  To allow for shipping time in both directions, the checkout period will be 3 weeks.  You will need to return the DVDs to the library via US Postal Service "media mail".

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How can I get an advertisement for a campus event on Meredith TV?

293 views   |   Last updated on Aug 02, 2021   

To place an ad on MCTV, contact the Media Services Desk at 919-760-8444.   
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